June 13, 2016

Summer is here

Hey all!  School is finally out in most places and summer break is officially here.  Which means my kids are home all day and that might eat into my work-time a bit, but I don't expect it to cause much of a delay.

 

Turn-around time is still anywhere from 1-day to 5-days depending on what day of the week you place your order.  

On average, I get a shipment of orders out Monday morning, and again on Thursday.  So if you place your order on Thursday, it probably won't get shipped out till the following Monday.

If you're on a specific deadline, leave a message in the notes saying when you need the order by and I will make an effort to get things out faster if there's a real need.

 

This is for the cookie cutters, and not for the woodworking/lasercut items.  Those have turn-around times listed on their respective item pages (generally 2-weeks), so if you order one of those for a birthday or event, please keep that in mind, and if you're on a tight deadline, definitely leave me a note at the checkout page.

April 11, 2016

Turn-Around Time for April

Hey all!  Turn-around time is pretty fast right now.  I've been managing a 1-3 day turn around for about two weeks now and finally feel comfortable making that promise publicly.  If you order late in the week then your order probably won't go out until Monday morning (or Tuesday, if I have a full weekend with my kids).  But if you order Sunday, Monday, Tuesday, and probably even Wednesday, you can be guaranteed that your order will be shipped out within 1-2 days.

March 08, 2016

Shop is back up and new Turn-Around time

Hey all - the shop is back up and running, so orders can resume.  Turn-Around will probably be 7-9 working days before orders are shipped.

Remember, if you need an order by a specific date, I can't make any guarantees, but your chances are improved if you leave a comment in the Notes section during check-out.

February 14, 2016

Shop on Pause

I've got to go out of town in a week, so I've put the shop on pause.  I'm gonna work on getting all of the current orders out so that there's nothing waiting for while I'm gone.  When I come back in town, I'll turn the shop back on and get things rolling again.

January 28, 2016

Turn-Around for Feb

Turn-around is closer to 10-15 days right now, primarily due to other responsibilities eating up more time than they used to.

If you need your order for a specific date, please say so in the Notes of the checkout page.  I'll make an effort to bump up any time-sensitive orders.

December 05, 2015

It's Christmas Delay Season!

Well, it's December and everyone and their dog realizes at the same time that Cookie Cutters sound like an awesome idea.

I'm getting about 5-times the normal volume of orders right now, and the backlog is building quickly.

I'm working mad hours but things are still falling behind.  The turn-around time is about 2-weeks right now.  Please keep that in mind if you're ordering for a xmas gift or for cookies you hope to make for the holidays.

Also remember that International delivery times are totally unpredictable this time of year!  If you live out of the US, it's already past the point where you're gambling as to whether or not your order will get to you in time.

I'll keep cramming away at things and try my best to get as much done as quickly as possible.

September 08, 2015

It's September!

It's September, which is just crazy.  This summer flew by so fast.

I spent the last week of August and first few days of September out of state to attend the PAX Prime convention in Seattle, so of course, everything fell behind due to that.  

I've been playing catch-up but the turn-around time is still around 6-9 days.

Remember, that means that the order will be shipped within 6-9 days after it's been ordered.  Shipping time starts AFTER it's been shipped.  (So you should get your package 11-16 days after you place your order.)

If you need your order upgraded to Priority shipping, please make sure to say so in the Notes field of the shopping cart checkout page.

If there is no note, I send all domestic packages First Class (Unless they weigh more than 13oz, in which case, the shipping is bumped up to Priority anyway).

First Class takes about 5 days after it's been shipped, to arrive.

International shipping times vary depending on what country you're in.

July 14, 2015

July Turn-Around Time

Things were a bit slow at the start of July thanks to having family visiting from out of state, but things are back on track now and you can expect a 5-9 day turn-around on items being shipped out.

I want to emphasize again that this Turn-Around time is how long it takes BEFORE IT'S SHIPPED.

 

The Items will not be shipped until 5-9 days have passed since being ordered.  

This time does not include the shipping time.

Shipping usually takes 5-6 days on it's own unless the order is large enough to require a higher weight class, in which case it gets shipped Priority.

April 30, 2015

Turn-Around Time - April - May

I haven't been updating this enough!  So here's an update.  Turn-around is about 5-7 days right now.  So 5-7 days after your order is placed, I get it packaged and shipped out.

Orders for Clocks and other Lasercut items is still a 1-2 weeks turn around since they are quite a bit more involved to produce.

February 16, 2015

February Update

Turn-around is still sitting at about 5 days for regular orders, although depending on what day of the week the order is placed, and if it's an especially simple order, it can be quicker than that.

Be aware that ordering laser-cut products is on a different time schedule, and clocks specifically, have a 1-2 week turn-around, because they're made on demand.