News

Back on Track!

Posted by Athey Moravetz on

I've actually been 'back on track' for a bit now, but didn't want to make an announcement until I was sure I could maintain it.  :) In any case, the turn-around time is back to a much more reasonable 3-7 days. (Depending on the day of the week you place your order).

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Big Delays!

Posted by Athey Moravetz on

Many apologies but there are some big delays right now.  I've been snowed in the last two weeks with occasional ability to travel and receive packages.  Supplies that I've ordered have been days-to-weeks late getting to me, which has in-turn delayed my production and outgoing shipments.   On top of that, school has been canceled thanks to the gym roof collapsing under the weight of the snow.  So my kids have been home and antsy from being cooped up so much. And if that all wasn't enough, my garage where my 3D Printers are kept, that I generally consider very...

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New Year - catching up but still behind

Posted by Athey Moravetz on

Turn-around time is still a little more than a week at the moment.  Not only did I get a tremendous number of orders over the course of December, but I've also been snowed in and the post has been delayed several times (leaving me short on supplies and having to wait extra time for them to arrive.)   But I'm slowly catching up with the backlog and since the number of orders I'm getting is finally going back to normal, I've got room to catch up.   If you place an order for something that is especially time-sensitive, please make...

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Seasons Greetings and hello delays!

Posted by Athey Moravetz on

So it's that time of year again where everyone suddenly realizes that making cookies for holiday events is awesome, so all at once, everyone starts ordering from me. What this actually results in is BACKLOGS!  Ack!  Oh noes! I especially feel bad about it since people are placing orders in hopes of making things for holiday events, and if I don't get them out in time, then the order might go to waste.  No one wants that.  But it doesn't change the fact that I only have so many printers and so many hours in the day.  So what's the...

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Going to PAX!

Posted by Athey Moravetz on

Hey all!  I wanted to make sure people were aware that I'll be out of town for the first week of September to attend PAX West in Seattle.  This will cause a delay in any orders placed during that time-frame.

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